Rpgshow.com specializes in Lace Wigs production. We devote ourselves in providing you premium quality wigs with reasonable price and knight service.
In order to offer you secure online shopping circumstance; we are launching 'Free Exchange & Return' campaign from now.
All rights to interpret are reserved by Rpgshow.com.
For exchange and repair case:
Exchange |
return |
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Notice |
1 Customer who wants to make exchange or return, please email at: return@rpgshow.com within 48 hours to make
application since you sign for your goods. Overdue this item is not
available. We have the right to refuse to sign for the package if you send
them back without permission! Otherwise you will be responsible for all the
losses arising there from. 2 Do not accept any subjective and unreasonable reason of exchange or return. 3 Only apply for stock wigs, not include custom, clearance. Keep wigs in new condition, unused, uncut and in original package. 4 Customers can make exchange application only one time for one order. Please make sure all the information of exchange unit is correct! 5 for exchange: We will exchange a new wig for you as long as your wig reaches to RPGshow's local center. 6 for return: We will give you a refund as long as we get your wig. |
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You need pay |
1 return shipping fee $3~5(from your place to local center) (pay domestic shipping to domestic express) 2 return shipping fee $10(local center to us) (pay international shipping to rpgshow) 3 price difference if exchange caused (pay to rpgshow) |
1 return shipping fee $3~5(from your place to local center) (pay domestic shipping to domestic express) 2 return shipping fee $10(local center to us) (pay international shipping to rpgshow) |
You needn't pay |
1 restocking fee of the original item 2 shipping fee of the exchange wig ( from rpgshow to your place) |
restocking fee of the original item |
Processing time |
Exchange a stock wig: total 5~8 business days Exchange a custom wig: total 24~27 business days |
total 5~8 business days |
For repair case:
Repair |
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Notice |
1 New customer can have one time of free wig repairing service worths $40-80$ within three months after-sale . 2 VIP customer can have unlimited wig free repairing services worths $100 within three months after-sale . 3 If more than three months, new or VIP customers may click Repair Services to choose complex repair services. 4 contact freerepair@rpgshow.com first if you have any questions. 5 After confirming your repair request, you can send the wig back. |
You need pay |
1 return shipping fee $3~5$(from your place to local center)(pay domestic shipping to domestic express) 2 return shipping fee $10(local center to us)(pay international shipping to rpgshow) 3 shipping fee of the repaired wig $12 (from rpgshow to your place)(pay international shipping to rpgshow) 4 repair fee if need(pay to rpgshow) |
Processing time |
1 Replacing Hair Loss: total 27~32 working days (Repairing a wig has the same process as making a new custom wig) 2 Tiny holes: total 11~15 working days 3 Cleaning Care & Detangling of Unit: total 10~16 working days |