Our customers can enjoy a one -time complimentary repair service for their unit within three months of purchase(except some man-made serious damage). If you wish to have your wig repaired after 3 months, you will be charged a fee based on the repair that needs to be done. Please contact our customer service team for more details.
Please contact our customer service before returning wigs because we need to make sure whether or not it can be repaired.
Most repairs take 36-40 business days
You are also responsible for the return shipping charge which is about $8-$12 for U.S. customers.