Shipping Information

What are your Shipping & Delivery Methods?

RPGSHOW ships all lace wigs by UPS / FedEx express to world wide. Shipping time: 1-3 workdays.
The deliver time of stock wigs: 7 workdays (straight wig deliver time is 4 wordays)
the deliver time of custom wigs: 3-4 weeks
the deliver time = item processing time + shipping time.

Will I be notified when my order is shipped?

When your order is shipped, a notification will be sent to the email address you provided. Currently Air Mail can’t provide tracking number, but you can contact us so we can help you to check the status of shipment.On occassion, an order will be filled and shipped from two different warehouses. If this is the case, you will then receive two separate email notifications with different tracking numbers but your shipping cost will remain the same.

Important
You can’t change your shipping address after you placed your order. Or we probably will cancel the order and refund the money to you. So please make sure you left the correct shipping address while you making the order.

What’s the total delivery time for my order?

The total delivery time for your order is the period of time from when you place your order until the time you receive it. It is comprised of two parts, the processing time and the shipping time, as shown below.

Processing time for an order is the time from when you submit your order to when the order leaves the warehouse. In this period we may contact you to confirm order details or prepare your custom order product. Detailed time frame has been listed on each product’s description page.

Shipping time is from when the item leaves the warehouse to when it arrives at your door.

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